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Case StudyEnterprise

How BitGo Tracks Competitor Narratives and Regulatory Shifts

Ivy Galindo, Lifecycle Lead at BitGo, replaced legacy media monitoring with Perception to power real-time narrative tracking and regional positioning analysis.

Sprout Social

legacy tool replaced

Sprout Social

Codex & Claude

MCP stack integrated

Claude
Codex

Global Markets

positioning analysis

US • EU • APAC

BitGo is a prominent institutional digital asset infrastructure provider. In January 2026, BitGo completed its traditional IPO, marking a significant milestone that expanded communication demands across multiple jurisdictions.

BitGo Logo
NYSE: BTGO

BitGo

Institutional Digital Asset Custody

IndustryCustody & Infrastructure
RegionGlobal (US, Europe, Asia)
Use CaseMedia Monitoring & Localization
User
Ivy GalindoIvy Galindo, Lifecycle Lead

The Challenge

Legacy tools show numbers, not the actual industry context

As a public company, BitGo needed to track how it was covered, what competitors were doing, and how narratives formed across different regions.

Legacy media monitoring tools only count mentions and engagement metrics: they do not show what the market is actually saying, or why sentiment is shifting.

"When comparing Perception side by side with Sprout Social, the difference is context. Sprout shows you quantitative metrics, but it lacks the qualitative story. Quantitative data is meaningless without the narrative context of what people are actually saying."
Ivy Galindo

Ivy Galindo

Lifecycle Lead, BitGo

BitGo

The Solution

A real-time narrative intelligence pipeline

BitGo integrated the Perception MCP server directly into their research and analysis stack. This enabled Ivy to track regulatory shifts, monitor competitor announcements, and analyze qualitative market sentiment in real time.

BitGo Logo
Perception Logo
01

Integrated Developer Stack

Connects the Perception MCP to Codex and Claude, feeding real-time narrative and regulatory intelligence directly into internal systems.

Source-backed narrative queries powered by live media sentiment.

02

Regional Regulatory Mapping

Uses regional filters to track terminology shifts (such as US "regulated custody" vs. Europe "qualified custodian") across international jurisdictions.

Differentiated positioning matching local regulatory frameworks.

03

Executive Dashboards

Builds HTML dashboards powered by Perception data to present qualitative narrative trends and risk metrics to leadership.

Complex qualitative insights made accessible across the firm.

04

Qualitative Narrative Intelligence

Replaced legacy keyword-counting with narrative velocity and sentiment tracking across curated digital asset media.

Continuous visibility into market-moving narratives and trends.

The Results

From simple mention counts to integrated intelligence

Before Perception

Quantitative metrics without qualitative context
Meltwater and Brand24 keyword noise and spam
Manual analysis of regional custody terminologies
Delayed identification of competitor narratives
Static spreadsheets for internal reporting

With Perception

Source-backed narrative and sentiment tracking
Clean signals from 800+ curated media sources
Language and regional filtering for multi-jurisdiction positioning
Direct Codex and Claude MCP agent integrations
Beautiful HTML dashboards for internal stakeholders
"I use Perception to track regulatory shifts and identify core market narratives in real time. By filtering digital asset coverage by region and language, we capture key positioning nuances to align our communications across jurisdictions."
Ivy Galindo

Ivy Galindo

Lifecycle Lead, BitGo

BitGo

Deploy narrative intelligence infrastructure with Perception

See how you can connect real-time narrative intelligence directly into your analysis and agent stacks.